Customer reviews
Your opinion counts
Genuine reviews, or no reviews at all.
We have chosen to publish no testimonial here until our verified review collection process is up and running. An invented or edited review would help nobody choose a broker — and would amount to a misleading commercial practice.
This page describes the method we apply as soon as a review is published: who may leave a review, how it is checked, and how it is displayed.
Our method
From the review request to its publication.
1. Collection
The invitation to leave a review is sent to people whose file we have handled. No review is solicited in exchange for any consideration.
2. Verification
For a review to count as verified, we must check that its author genuinely used our services, by matching it against the corresponding file.
3. Publishing
Reviews are published without consideration and without favourable sorting: negative reviews are displayed like the others, with their date.
Information on online reviews (art. L.111-7-2 of the French Consumer Code)
Article L.111-7-2 of the French Consumer Code (code de la consommation) requires any site publishing consumer reviews to state whether or not those reviews are subject to a check and, where applicable, to specify how. As at the date this page went online, no review is published on this site: there is therefore no check to describe beyond the method announced above.
As soon as the first reviews are published, the following information will be displayed immediately next to them:
- whether or not a review checking procedure exists, and its details;
- the publication date of each review and, where applicable, the date of the experience concerned;
- the criteria used to rank the reviews;
- whether or not any consideration is paid in exchange for leaving a review;
- the maximum period for publishing and retaining a review;
- the grounds justifying a refusal to publish;
- the author's ability to amend or delete their review.
Publishing fake reviews, or attributing to a review an origin or a verification it does not have, amounts to a misleading commercial practice within the meaning of articles L.121-2 and L.121-4 of the French Consumer Code (code de la consommation). We rule out that practice.
Are you a customer? Tell us what you think.
Your feedback, positive or negative, helps us improve. Write to us from the contact page, or directly to contact@votrecreditrapide.com.
Unhappy with something? Our complaints procedure and the contact details of the médiateur de la consommation (the French consumer ombudsman) appear in our legal notice.
Make up your own mind
Rather than relying on testimonials, put our service to the test: the assessment of your file is free and without obligation.
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Credit is a commitment and must be repaid. Check that you can afford the repayments before you commit.
